Help
Quick answers for common tasks.
Effective: Current
Report a listing or photo
Open the listing and choose 'Report a misleading photo', or open the conversation and choose Report. Our moderators review every report.
Block a user
Open the conversation and choose Block. They can no longer message you.
Correct your information
Edit your listing from Account → My home, or your details from Account → Settings. For anything you can't change yourself, contact us.
Close your account
Account → Settings → Close account. Your listings are withdrawn immediately and data is deleted as described in the Privacy notice.
Dispute a fee
Account → Invoices → Dispute this invoice, or raise a complaint. Collection is paused while we review.
Still need help?
Use the Contact page. You'll get an on-screen reference straight away.
SwapAnyHome is operated by TUFF Services Ltd (The Ultimate Finance Factory), company number 13570186, registered office Unit 1 Long Level, Carnforth, LA6 2HS.
Contact and support: simon@tuffinvestments.com
Related: Terms · Seller terms · Fees · Privacy · Complaints · Contact